THE TIME HAS COME TO DISCOVER OUR COLLECTIONS
Focus on our product of the moment!
3 LAYERED FOLDABLE TRAVEL BAG WITH HANGING HOOK
Upon completion of your orders online, you will be informed via email of your purchases. That said, you will also be receiving a tracking number of which you can track your order on the 'Track my Order' tab. In the event that you would be having concerns about your purchases, you can email us at any of your convenient time.
Items are delivered to the delivery address you specified during the ordering process. An email will then be sent to you to keep you informed.
HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
Our interest is to satisfy our customers and build loyalty, not the other way around, it would make no sense, therefore, everything is done to process your order as soon as possible after receipt of your payment.
We undertake to deliver the items ordered as soon as possible. The delivery time is from 5 to 8 days depending on the articles and the available stock. Items are delivered to the delivery address you indicated during the ordering process.
If you are absent when the order is placed, a notice will be left in your mailbox and you will be able to collect the parcel from your post office. This within a maximum of 15 days.
Our policy is 30 days. If 30 days have elapsed since your purchase, unfortunately we cannot offer you a refund or exchange.
To qualify for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
We have an SSL encryption system to protect your personal data and the means of payment used. We use the secure payment system of Stripe and Paypal.
Important to know about payment by credit card: All the data of your order and payment are sent encrypted by SSL protocol. It is specified that only the financial institution, provider of the transaction security service, receives the personal banking data, we have no access to the information from the credit card numbers of our customers.
In other words, we only receive confirmation of payment through our banking institutions.
If you would like to discuss with us about certain things, inquiries, greetings or any other subject that you feel needs an answer, please feel free to send us a message in the contact information box and we will do our best to respond to your message within the day.